POLICIES

1.1 Introduction

At OFLIOR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.

1.2 Information We Collect

We may collect personal information, including your name, email address, shipping address, phone number, and payment details when you place an order.

1.3 How We Use Your Information

• To process and fulfill your orders
• To improve our website and services
• To send marketing emails (if you opt-in)
• To comply with legal obligations

1.4 Sharing Your Information

We do not sell or share your personal data with third parties, except as necessary for payment processing, shipping, and legal requirements.

1.5 Security Measures

We take appropriate security measures to protect your personal information from unauthorized access or misuse.

1.6 Cookies

Our website uses cookies to improve your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

1.7 Contact Us

If you have any questions about our Privacy Policy, contact us at [your email].

2.1 Shipping Locations

We currently only ship within the UK.

2.2 Shipping Time

Orders are processed within 1-3 business days and delivered within 7 business days.

2.3 Shipping Costs

Shipping fees are calculated at checkout based on your location and order size.

2.4 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.

3.1 Return Eligibility

We accept returns within 30 days of delivery. Items must be unworn, in original condition, with tags attached.

3.2 Non-Refundable Items

Items in our extra sale section are non-refundable.

3.3 How to Initiate a Return

Contact our support team at [your email] with your order number to start the return process.

3.4 Refunds

Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

3.5 Exchanges

We do not offer direct exchanges. Please return the item and place a new order.